USA (Springfield, Oregon) – Managed Print Services

(1) Vendor needs to provide managed print services to the government authority located in Springfield, OR.a) EquipmentProvide new or manufacturer-certified multifunction devices capable of printing, copying, and scanning.b) Installation and ConfigurationProvide delivery, installation, network configuration, testing, and deployment of all equipment.c) Maintenance and RepairProvide ongoing preventative maintenance, troubleshooting, repair services, and replacement parts.d) Supplies ManagementProvide toner and standard consumables necessary for normal operation of devices.e) Monitoring and Meter CollectionProvide automated remote monitoring and meter collection capabilities.f) Technical SupportProvide responsive technical support and service dispatch.g) Account ManagementProvide a designated account representative responsible for overall contract management and service coordination.h) ReportingProvide regular usage reporting and billing summaries.i) TrainingProvide initial user training and ongoing support documentation.j) Security FeaturesProvide modern security functionality, including:? Secure print release? User authentication? Hard drive security? Data overwrite capabilities? Firmware update management? Network security compliance(2) All question must en submitted no later than June 30, 2026.

Onshore (USA organization Only)

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.