USA (Florida) – Travel Management Services

Vendor needs to provide travel management services to the government authority located in Florida.1. Fare quoting and ticketing:- The agency shall provide scheduling and ticketing for all surface and air transportation.- Both refundable and non-refundable fares shall be offered to the employee for all ticketing arrangements.- Employees are encouraged but not required to accept the lowest fare when doing so presents undue hardship or inconvenience. Refusals to accept the lowest fare must be documented and the reasons reported to the accounting department for possible investigation.2. Ticket issuance:- All tickets shall be issued as electronic tickets (e-tickets). Paper tickets may be issued only under exceptional circumstances and with prior district approval.3. Hotel and lodging reservations:- The agency shall secure all available government and corporate discount rates.- Hotels rates shall not exceed Federal per diem limits for lodging in the applicable locality.4. Vehicle rentals:- Compact cars shall be reserved by default unless otherwise specified by the employee.5. Travel schedule changes:- A direct agency contact shall be included each travel package to assist the travellers with reservation changes due to weather or carrier schedule changes or other disruptions.6. After-hours and emergency support:- A dedicated contact name and direct telephone number must be provided to the district and included in each traveller’s itinerary package.- A live answering service (not voicemail only) must be available at all hours to assist travellers with urgent matters including flight cancellations, missed connections, natural disasters, or other emergencies. 

Onshore (USA Only);

Performance of the work will be Onsite.