USA (California) – Third-Party Administrator Services for Flexible Spending Accounts and Commuter Benefits

(1) Vendor needs to provide third-party administrator services for flexible spending accounts and commuter benefits.- Third-Party Administrator (TPA) to provide comprehensive administration of FSA and Commuter Benefits- Solution must include an integrated debit card for accessing funds, a secure online portal for account management, high-quality customer service, and effective communication and marketing materials that support employees in making informed benefit decisions.- Leverage the TPA’s administrative platform, reporting tools, and account management capabilities to align with and support the County’s existing FSA and Commuter Benefits Program and processes.- Claims Administration – End-to-end processing, adjudication, and reimbursement of all eligible FSA and commuter claims in compliance with applicable regulations.- Web-Based Platform – A secure, user-friendly online portal and mobile access for account inquiries, claims submission, and real-time status tracking. - Debit Card Solution – A customized, compliant debit card program that enables participants to access FSA and commuter funds at point of sale.- Communications and Materials – Dual-branded, clear, and compliant communication materials, including enrollment guides and educational content.- Account Management – A dedicated account management team responsible for implementation, ongoing support, and performance management.(2) A pre-bid networking and bidders conference will be held on June 29, 2026.(3) All questions must be submitted no later than June 30, 2026.(4) The contract period will be for three years.

Onshore (USA Organization Only)

Performance of the work will be Offsite