USA (Cleveland, Ohio) – Public Perception and Police Reform Survey Service

(1) Vendor needs to provide public perception and police reform survey service to the government authority located in Cleveland, OH. - The Contractor shall engage a minimum of 2,000 and a target of up to 3,000 community members through a combination of surveys, focus groups, and other input methods.• Develop a statistically sound sampling plan designed to produce results generalizable to the Cleveland population, with documented margins of error and weighting methodology.• Design a survey instrument, in consultation with the Commission, measuring: direct experiences with agency; perceptions of safety; trust, legitimacy, and procedural justice; awareness of the Consent Decree and of police oversight bodies; perceived change since 2015; and willingness to report crime or file complaints.• Where feasible, incorporate or benchmark against validated instruments and prior survey waves (including the Monitoring Team’s prior biennial surveys) so that change over time can be measured.• Translate the instrument into, at minimum, Spanish and other languages prevalent in (e.g., Arabic, Mandarin, Nepali, Swahili, Ukrainian), and ensure plain-language readability (approximately 6th–8th grade reading level) in all versions.• Paper surveys distributed at libraries, recreation centres, churches and faith institutions, community development corporations, ward meetings, and community events;• Telephone and/or text-message outreach;• In-person, street-level, and door-to-door collection in neighbourhoods with historically low survey response rates;• Provide trained, culturally competent facilitators; interpretation services; participant stipends (to be included in the proposed budget); accessible venues; and trauma-informed facilitation protocols.• Clean, code, weight, and analyse all quantitative data; code and thematically analyse all qualitative data.• Disaggregate findings by race and ethnicity, age, gender, police district and neighbourhood, income, language, and disability status wherever sample sizes permit.• Compare findings, where feasible, to prior community surveys and to national benchmarks on police-community trust.(2) All the questions must be submitted no later than June 26, 2026.

Onshore (USA Organization Only)

Performance of the work will be offsite.