Call Center and Answering

USA (Washington, DC) – 988 Tribal Response Support Service

📍 District of Columbia, USA Posted: June 18, 2026 Deadline: July 17, 2026

Budget

Looking for Proposals

Scope of Work

(1) Vendor needs to provide 988 tribal response support service. • Improve connection and response to 988 contacts (including calls, chats, and texts) originating in Tribal communities.• Improve integration and support of 988 crisis centers• Access to culturally competent, trained 988 crisis center support through existing and new 988 Lifeline centers.• Development and implementation of culturally responsive training for crisis call center staff that addresses the unique needs of tribes and tribal citizens.• Establish and maintain formal collaborations with state, territorial, and/or local crisis centers including 988 crisis contact centers to strengthen coordination and improve the effectiveness of 988 response and linkage to Tribal resources 

Eligibility

- Onshore (USA Organization Only)

Place of Performance

Performance of the work will be Offsite.

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