USA (Tallahassee, Florida) – Emergency Sheltering and Housing Program Case Work Services

(1) Vendor needs to provide emergency sheltering and housing program case work services to the government authority located in Tallahassee, FL.• Set-up and maintenance of public-facing application and intake portal, as well as an email address to provide direct technical assistance to applicants within 24 hours of notice to proceed.• Set-up and maintenance of a digital system of record for all program activities, to include intake, eligibility, documentation collection, case work, and reporting.• Set-up and maintenance of a contact center to field program intake, eligibility, status updates, case work, and general inquiries. Contact center must return calls within 24 business hours of initial outreach.• Collecting occupancy agreements on a 30-day basis from clients and verifying continued need for sheltering or housing support.• Coordinating with local, state, and federal government partners, private nonprofits, long term recovery groups, unmet needs roundtables, private sector partners, and other case work partners and stakeholders as appropriate.• Conducting case transfers and closures as appropriate or as directed by the agency.(2) All question must be submitted no later than June 24, 2026.(3) A contract period will be for three years.

Onshore (USA Only);

Performance of the work will be Onsite.